Process perspective
From the process perspective, Varitronixs objective is to improve 4 processes operating, customer management, innovation and regulatory and social.
The operating process includes acquisition of raw materials, manufacture of products and its dispersal to customers. Raw materials are acquired by procurement department pursuance specifications as outlined by the engineering department. Products are manufactured at the production plant in Heyuan that operates 24 hours each(prenominal) day, with the exception of the holidays for Chinese New Year and National Day, so production cycles can be shortened. The finished products are transported to the space in Hong Kong, which has one of the busiest ports in Asia, for distribution to worldwide customers.
The customer management process involves customer selection, acquisition, retention and growth.
For customer selection, Varitronix selected a wide range of markets automobiles, industrial machinery, medical equipment, white goods, family line appliances and portable electronics that mostly generate high revenue and profit. For customer acquisition, Varitronix heavily relies on its joint venture Varitronix Pengyuan Limited with Tsinghua University, which was effected in 2002, to acquire potential customers and handle all link matters. For customer retention, Varitronix has long adopted the policy that worldwide offices ask a maximum of 48 hours to adequately provide a solution to enquiries of customers. For customer growth, Varitronix requires relevant staff to have a constant awareness regarding the status of their customers that enables the...If you want to get a full essay, order it on our website: Orderessay
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