Total Quality Management

Total graphic symbol Management (TQM) is an approach that seeks to improve fictional character and performance which will meet or exceed customer expectations. This can be achieved by integrating all shade-related functions and processes end-to-end the company. TQM looks at the overall pure tone measures used by a company including managing quality design and development, quality control and maintenance, quality improvement, and quality assurance. TQM takes into account all quality measures taken at all levels and involving all company employees.
At its core, Total Quality Management (TQM) is a management approach to long-term victor through customer satisfaction.
In a TQM effort, all members of an judicature participate in improving processes, products, services and the culture in which they work.
A core concept in implementing TQM is Demings 14 points, a set of management practices to help companies increase their quality and productivity. Here are some strategies:
1. Create constancy of advise for improving products and services.
2. Adopt the new philosophy.
3. Cease dependence on inspection to achieve quality.
4. End the practice of awarding product line on price alone; instead, minimize total woo by working with a single supplier.
5.



Improve ever and forever every process for planning, production and service.
6. form information on the job.
7. Adopt and institute leadership.
8. Drive out fear.
9. conk out down barriers between staff areas.
10. Eliminate slogans, exhortations and targets for the workforce.
11. Eliminate numeral quotas for the workforce and numerical goals for management.
12. Remove barriers that rob people of felicitate of workmanship, and eliminate the annual rating or merit system.
13. Institute a vigorous program of education and self-improvement for everyone.
14. deposit everybody in the company to work accomplishing the transformation.If you want to get a full essay, order it on our website: Orderessay



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