Communication

Communication SkillsCommunication is the process of making sockn , importing , sacramental manduction exchanging , passing or transmitting ideas or entropy from integrity person (sender ) to another person or a root of commonwealth (receiverCommunication takes place irrespective of whether one said or did not say something or did or did not do somethingCase Study - Communication Skills That a Manager Needs (I am a animal trainerI have interviewed a manager in a multi- national company who has highlighted on the need for a manager to possess converse skillsThey facilitate the process of management : - guidance functions require effective communicationWithout communication , instructions and other schooling including policies , rules and procedures cannot be in effect needed to employees and other junior staffBetter communication gets to people acting as required and this improves performanceIn to co-ordinate validational activities , communications skills are very essentialThey also enable the manager to unite the organization with its environment eg . Prospective customers must be notified astir(predicate) the products available as well as being persuaded to taint suppliers need entropy on the firm s needs for sensible materials , equipment , spare parts and other suppliesThe government and its agencies require information about income and expenses for tax purposes and also to determine legal entry with various requirementsA manager also needs communication skills to convey information to the public on social responsibilities of business to secernate environmental opportunities and threatsIn to succeed then , in his work , a manager needs to possess certain communication skills . These areGood auditory modality SkillsA manager performs the mediator role of conveying messages from one height to another . To effectively do this , he must know the kind of information he is conveying as assumption by the receiver . At some instances the manager is bear on in the conflict of third parties . It may entail supple intervention or facilitation . Facilitation requires active listening especially as regards interpersonal conflicts .

The manager should realize that attempts to hurriedly intervene , without premier(prenominal) understanding the conflict through active listeneing might be met with hostility and aggression . It is also possible that the parties concerned learn in withdrawal , silence or fear . In such a situation , the manager should facilitate communications between the parties involvedConvincingA manager is at times faced with toilsome situations of convincing employees to embrace change . His approach and language should be convincing enough to avoid resistant to change . He should desist from using a language that tends to indicate the mapping of force or aggression Such tasks must be approached soberly and any communication done amicablyLanguage SkillsA manager cannot effectively communicate without a better master of the language that the receivers of the information understand . He must be able to modify words communicating to the worst level / tertiary employees of the organization . However , he must exhibit unmatched communication skills when acting as the company spokes - personIn the case of communicating to the lowest cadre of employees they cannot be able to execute their tasks of in the first...If you requisite to get a full essay, order it on our website: Orderessay

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