Thai Airways Script

Good Afternoon invariablyybody, we are the representative of siamese connection airways. We micturate just arrived from Thailand to Heathrow this morning to come here in prescribe to present our keep company. So we have a bit feed lag. Before starting the presentation I would like to exact you some questions. Are there any body has ever used Thai airways? What do you think near our go? Today, we are going to introduce our company and our service. Welcome On Board. The presentation force out be classified into 5 variances. The first part Peter is going to introduce well-nigh our company. Next, I am going to explain the nature of service. And afterwards that we are going to explain about Managing Service trading operations and Service Design. Finally, coming up with recommendation and conclusion about our company, Thai airways. OK Peter. To understand the nature of service, Let play how services have been changed from the past until now. As you can turn back that in the past, a number of companies emphasis on true(p)s to make profits for the company and implementing with services. However, it has been changed in the present; we tend to focus on services instead of goods because we think that if we provide good services for the customers, we can gain more profits.

For example, in our company, Thai airways, if we attend to the services to serve the best quality for customers, our company will become more reputation and then we can get more profits. Now, lets move onto the air duct features of services. It can be classified into 5 parts. The first part is Intangibility; the reputation of the company can be far-flung by words of mouth of the customers. There are tercet main service stages of Thai airways. In the Pre-flight, we provide financial backing our services for customers such as Flight booking, check-in arrangement and baggage allowance. The next stage, In-flight which is the service after the passengers get on the airplane, food and other facilities have been provided by such as Air hostess and steward. Finally, the service hasnt... If you want to get a full essay, order it on our website: Orderessay

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